Privacy Policy – Modernsuri

Effective Date: March 11, 2025

At Modernsuri, we care deeply about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.modernsuri.com, create an account, or make purchases from our store.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.

1. Scope of the Privacy Policy

This Privacy Policy applies to:

  • All users accessing www.modernsuri.com

  • All purchases made through the Modernsuri online store

  • All communication via email, phone, and online contact forms

  • Personal data collected through cookies and web analytics

This policy does not apply to third-party websites or services that may be linked on our platform.

2. What Information We Collect

We collect both Personal Identifiable Information (PII) and technical usage data to operate effectively:

a. Personal Identifiable Information (PII)

When you interact with our site (e.g., create an account, make a purchase), we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order history

  • Payment details (processed securely via third parties)

  • Account credentials (username and encrypted password)

b. Technical & Behavioral Information

  • IP address

  • Device and browser type

  • Pages viewed, time spent on site

  • Cookies and other identifiers used for analytics and personalization

We use this information to ensure your account functions properly and to improve user experience.

3. How We Use Your Information

Your information is used only for legitimate business and service purposes, such as:

  • Order Fulfillment: Processing payments, shipping products, and confirming orders

  • Account Management: Allowing you to log in, track orders, and manage preferences

  • Customer Support: Responding to inquiries and resolving account or order issues

  • Marketing Communication: Sending newsletters or promotional offers (only with consent)

  • Improvement & Analytics: Using cookies and tools (like Google Analytics) to understand usage patterns

  • Legal Compliance: Meeting legal or regulatory requirements when applicable

📧 You can manage your communication preferences or unsubscribe at any time via email or by contacting us at info@modernsuri.com

4. How We Protect Your Information

We take data protection seriously and apply the following measures:

a. Secure Transmission

We use SSL encryption (HTTPS) across our website to secure data during transmission.

b. Access Restrictions

Only authorized personnel with security clearance can access sensitive personal data.

c. Secure Payments

All transactions are processed by certified third-party providers. We do not store full credit/debit card numbers on our servers.

Despite these precautions, no online system is completely secure. We encourage users to keep login credentials safe and private.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Your data may be shared in the following specific cases:

a. With Service Providers

We work with trusted partners to handle:

  • Payment processing (e.g., Stripe, PayPal)

  • Shipping and logistics

  • Email campaigns and CRM tools

  • Website hosting and analytics

These providers may only use your information for the services they perform on our behalf.

b. Legal Requirements

We may disclose personal data to government authorities if required by law, subpoena, or to protect our legal rights.

c. Business Transfers

In the event of a merger or acquisition, your information may be transferred to the new business owner. You will be notified via email and/or a website notice.

6. Your Rights & Choices

As a customer or website visitor, you have the following rights:

a. Right to Access & Update

You can view or update your personal details by logging into your account.

b. Right to Delete

You may request deletion of your data by contacting us at info@modernsuri.com. Certain data may be retained as required by law (e.g., order history, tax records).

c. Marketing Preferences

You can opt out of email marketing by clicking the “unsubscribe” link in any promotional email or contacting us directly.

d. Cookie Preferences

You can disable cookies in your browser settings or adjust cookie permissions via our website’s cookie banner.

Contact Information

If you have any questions, requests, or concerns related to our Privacy Policy, please contact us:

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. All updates will be posted here, and significant changes will be communicated via email or site notification.