Sales Policy for Modernsuri

Effective Date: March 11, 2025

Welcome to Modernsuri, your trusted destination for high-quality children’s apparel and accessories. We are committed to providing the best shopping experience and ensuring your satisfaction with every purchase. Please take a moment to read through our sales policy to better understand our terms and conditions.

Company Information:

1. General Terms and Conditions

At Modernsuri, we strive to offer a smooth, hassle-free shopping experience. By placing an order on our website (www.modernsuri.com), you agree to the following sales policies, terms, and conditions.

  • Product Availability:
    All products are subject to availability. We make every effort to keep our website updated with accurate stock levels, but in some cases, certain items may become unavailable after an order has been placed. In such cases, we will notify you immediately and issue a refund for any unavailable items.

  • Pricing:
    All prices on our website are listed in U.S. Dollars (USD). Prices are subject to change without notice. The price displayed at the time of checkout will be the final price you will pay for your order. Any applicable taxes and shipping fees will be added during the checkout process.

  • Sales and Discounts:
    From time to time, we may offer promotions, discounts, or special sales. These promotions are subject to specific terms and conditions, which will be clearly stated on the respective promotional pages or communications. Discounts are not applicable to previous purchases.

2. Ordering Process

  • Placing an Order:
    To place an order, simply browse our website, add the items you wish to purchase to your cart, and proceed to checkout. You will be required to provide your shipping address, payment details, and contact information. Once your order is confirmed, you will receive an email confirmation with your order details.

  • Order Confirmation:
    Upon receiving your order, we will send you a confirmation email to acknowledge that your order has been successfully processed. This does not necessarily mean that your order has been shipped. You will receive another notification once your order has been dispatched.

  • Payment Methods:
    We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as payments via PayPal. All payments are processed securely, ensuring your information is kept safe.

3. Shipping Policy

  • Shipping Locations:
    We offer shipping across the United States. Currently, we do not ship internationally, but we are working on expanding our reach.

  • Processing Time:
    Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email once your order has been dispatched. Please note that orders placed on weekends or holidays will be processed the following business day.

  • Shipping Rates:
    Shipping costs are calculated based on the delivery address and the weight of the order. You can view the estimated shipping fees during the checkout process. Free shipping promotions may apply, depending on the terms of the sale.

  • Delivery Time:
    Standard shipping typically takes 5-7 business days, depending on your location. Expedited shipping options are available for faster delivery.

4. Return and Exchange Policy

We want you to be completely satisfied with your purchase from Modernsuri. If you are not happy with your order, we offer a straightforward return and exchange process:

  • Returns:
    You may return most items within 30 days of receiving your order. Items must be unused, unwashed, and in their original condition with all tags attached. Please contact us via email at info@modernsuri.com to initiate a return. We will provide you with a return authorization number and instructions on how to send the items back.

  • Exchanges:
    If you would like to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to availability.

  • Non-Returnable Items:
    Some items are not eligible for return, including but not limited to personalized items, final sale merchandise, or products that have been used or washed.

  • Refunds:
    Once your returned items are received and inspected, we will process a refund to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable.

5. Customer Support

If you have any questions or concerns regarding our sales policy, your order, or need assistance, please don’t hesitate to reach out to us:

Our customer support team is available Monday to Friday from 9 AM to 5 PM EST. We are here to assist you and ensure your shopping experience is as smooth as possible.

6. Privacy Policy

We value your privacy and are committed to protecting your personal information. When you make a purchase or sign up on our website, we collect necessary details to process your order, such as your name, email address, and payment information. For more information on how we protect your data, please refer to our Privacy Policy on our website.

By making a purchase on Modernsuri, you agree to the terms and conditions set forth in this Sales Policy. We are dedicated to providing top-notch customer service and ensuring that your shopping experience is seamless and enjoyable.

Thank you for choosing Modernsuri for your children’s apparel and accessories. We look forward to serving you!

For More Information:
Visit our website: www.modernsuri.com