Payment Policy – Modernsuri
Effective Date: March 11, 2025
Website: www.modernsuri.com
Email: info@modernsuri.com
Phone: (252) 443-3349
At Modernsuri, your trusted source for premium baby and children’s essentials, we are committed to providing a secure, convenient, and transparent payment process for every order. This Payment Policy explains the payment methods we accept, how transactions are processed, and what to do in case of disputes, refunds, or payment issues.
1. 💳 Accepted Payment Methods
We accept the following secure payment options:
🔹 Credit & Debit Cards
We accept all major cards, including:
Visa
MasterCard
American Express
Discover
🔹 PayPal
You may pay using your PayPal account for a secure and fast checkout experience.
🔹 Digital Wallets (If Available)
We may occasionally offer payment through digital wallets or third-party platforms such as:
Google Pay
Apple Pay
Shop Pay
Availability may vary based on your browser, region, or device.
2. 🔐 Secure Payment Processing
Your online safety is our top priority.
✔️ SSL Encryption
All payments are transmitted using SSL (Secure Sockets Layer) encryption to protect your personal and financial data.
✔️ Third-Party Gateway
Payments are securely processed through certified third-party gateways that comply with PCI-DSS security standards.
✔️ Order Confirmation
Once payment is successful, you will receive an email confirmation containing your order and payment details. Please retain this email for your records.
3. 🧾 Billing Accuracy & Verification
To ensure smooth processing:
You must provide complete and accurate billing details (e.g., name, card info, billing address).
Inaccurate or incomplete data may result in order delays or cancellations.
We reserve the right to verify payment details or request further documentation in case of suspected fraud.
4. 💵 Currency, Tax & Fees
💰 Currency
All prices on Modernsuri.com are listed in U.S. Dollars (USD). International customers (if eligible) may incur conversion or transaction fees from their bank or card provider.
🏷️ Sales Tax
Applicable sales tax is calculated at checkout based on your shipping address, in accordance with state and local laws.
🚚 Shipping Fees
Shipping costs are based on weight and location and will be shown at checkout. Free shipping promotions may apply depending on your order.
5. ⚠️ Payment Disputes & Chargebacks
🔍 Suspected Fraud or Errors
If you notice unauthorized charges or payment issues:
Contact our team immediately at info@modernsuri.com or call (252) 443-3349
We will work promptly to resolve the issue
⚠️ Chargebacks
Filing a chargeback without contacting us first may:
Lead to order cancellation
Result in account suspension
Incur additional processing fees
We encourage resolution through direct communication before escalating to your bank or provider.
6. 🔄 Refunds & Order Cancellations
🛑 Order Cancellations
If your order has not yet shipped, contact us to request cancellation.
Once shipped, orders can no longer be canceled but may be returned per our Return and Refund Policy.
💳 Refund Processing
Refunds are issued to the original payment method
Allow 5–7 business days for the refund to appear, depending on your provider
Shipping fees are non-refundable, unless due to a Modernsuri error
7. 🛡️ Fraud Prevention & Security
We actively monitor for fraudulent activity and reserve the right to:
Cancel suspicious orders
Block users attempting policy violations
Report fraudulent activity to the relevant authorities
Your data and transactions are secured through trusted platforms and compliance systems.
8. 📞 Contact Information
Have questions about a payment, refund, or charge? Reach out:
Customer Support – Modernsuri
📧 Email: info@modernsuri.com
📞 Phone: (252) 443-3349
🌐 Website: www.modernsuri.com
Business Hours:
Monday to Friday – 9:00 AM to 5:00 PM (EST)
✅ Agreement to Terms
By completing a purchase on our site, you agree to the Payment Terms outlined in this policy, along with our other policies such as: